Privacy Policy

• Account info: name, email, phone, role, organization.
• Customer-supplied info: when you message our WhatsApp number or fill the booking form (boat length, marina, last cleaning date, address).
• Conversation logs: WhatsApp messages exchanged with our AI agent, with timestamps and detected language.
• Payment info: handled by Stripe; we only store the Stripe customer ID, the amount, and the status. We never see or store your card number.
• Usage data: IP address, browser type, pages viewed, when you use the dashboard.

• Quote, book, and remind you about underwater boat services.
• Process invoices, payments, and subscription renewals via Stripe.
• Improve the AI agent's responses (we may review anonymized conversation excerpts internally).
• Comply with tax, accounting, and legal obligations.
• Send service-related notifications (we never sell your contact info).

We share data only with vendors strictly necessary to operate the service:

• Stripe — payment processing (PCI-DSS Level 1).
• Supabase — database hosting (AWS us-east-1, SOC 2).
• Vercel — application hosting.
• Anthropic — AI model inference (Claude).
• Meta / WhatsApp Business API — message delivery.
• Resend — transactional email delivery.

We do NOT sell, rent, or trade your information to third parties for marketing purposes.

When you message our WhatsApp number (+1 786 756 0304 or +1 555 643 7226), your messages are processed by an AI sales agent (Anthropic Claude). The agent may take actions on your behalf such as creating a booking or computing a price. A human (the business owner) can review and intervene at any time. By messaging us, you consent to AI-assisted responses and to your conversation being stored for service delivery.

We retain conversation history for as long as you are an active customer and for 24 months after your last interaction (for support, dispute resolution, and tax purposes). Financial records are retained per IRS requirements (7 years). You may request earlier deletion at any time (see Section 7).

You may request access to your data, correction, deletion, or a portable export at any time. We respond within 30 days. If you are an EU/UK resident, GDPR rights apply (legal basis: legitimate interest in service delivery; consent for marketing). If you are a California resident, CCPA rights apply.

Email info@aquaproyachtmaintenance.com with subject "Data Deletion Request" and your phone number / email. Or visit our data-deletion page. We confirm completion within 30 days.

All data in transit is TLS-encrypted. Database access is restricted by Row-Level Security and project-scoped API keys. We do not store payment card data — Stripe handles it.

The service is not directed at children under 13. We do not knowingly collect their data.

We'll update this page when the policy changes and update the "Effective" date at the top. Material changes will be communicated to active customers via email.

Aqua Pro Yacht Maintenance, LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States

Email: info@aquaproyachtmaintenance.com
Phone: (305) 978-1440